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Jazz Candles wants you to be completely satisfied with your order. If your product is damaged when you received it, please contact us immediately at (318) 686-8583, Monday through Friday 9:00 a.m.- 4:30 p.m. CST. We will instruct you on how to return your purchase.
To receive a full refund on a product that you are not happy with, you must return your purchase within 14 days of purchase. Your purchase must be returned in new condition (UNUSED) with your packing list. A refund will be posted to your credit card account upon receipt and inspection of the returned products.
We unfortunately are not responsible for shipping charges incurred when returning a product. It is the customers responsibility to return the items to Jazz Candles. For further instructions on returning a product to Jazz Candles, please contact us at (318) 686-8583, Monday through Friday 9:00 a.m.- 4:30 p.m. CST.
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